Airturn Stomp 6 FAQ

Airturn Stomp 6 FAQ

Thank you for your interest in the AirTurn STOMP 6.

OnSong is proud to be an exclusive launch partner for the AirTurn STOMP 6. Thank you for your patience as this product has just been launched and manufacturing and distribution are just getting started. "Good things take time" as they say.

AirTurn has manufactured a limited number of AirTurn STOMP 6 pedals available for initial sale. They are expecting some delays as manufacturing ramps up to meet demand. AirTurn is historically very conservative with their initial release numbers since they want to ensure a quality product.  AirTurn informs us that delays could be about a month.

If you have questions about the AirTurn STOMP 6 or how to use it with OnSong, please watch our tutorial video found here: http://onsongapp.com/videos/tutorials/airturn-stomp6

Here are some Frequently Asked Questions (FAQs):

CONNECTIVITY:

Q: Will the AirTurn STOMP6 work with my device?
A: The AirTurn STOMP 6 uses the BT-106 wireless module which is compatible with nearly every Bluetooth-enabled device on the market.  It will work with any iOS device including the original iPad 1.

Q: What is the range of the foot pedal from my device?
A: While you would normally use the STOMP 6 within close proximity of your tablet or computer, the STOMP 6 can work up to 33 feet away.  You may get better range than this under optimal conditions.

Q: How do I pair the STOMP 6 to my device?
A: The AirTurn STOMP 6 pairs like most other Bluetooth devices through your device settings screen.  You can reset the pairing of the pedal by pressing and holding the red button on the top of the device for 8 seconds until the LED indicator light flashes red and green alternately.

Q: Can I use a AirTurn STOMP 6 with multiple devices?
A: Not at the same time. Bluetooth devices pair with one host at a time.  You could need to reset the pairing of the device to connect to a different host.

POWER:

Q: How do I charge the AirTurn STOMP 6?
A: Unlike other AirTurn products, the STOMP 6 runs on a standard, 9V battery. This is the industry standard for powering guitars so you're likely to have one in your gig bag.  AirTurn includes a 9V battery with purchase.

Q: How long does the AirTurn STOMP 6 last on a charge?
A: When running on a standard 9V battery, the AirTurn STOMP 6 lasts about 100 hours after initial testing. However, if you plug the AirTurn STOMP 6 into standard 9V pedalboard power, the internal 9V battery is bypassed for longer life.

Q: How do I change the 9V battery?
A: Remove the bottom panel of the pedal by unscrewing the six screws.  The battery is held in place with a clip and is easy to replace.

Q: Can I use a rechargeable 9V battery instead?
A: Yes, however battery life my differ based on discharge rates and internal battery chemistry.

Q: Can I power the AirTurn STOMP 6 with my pedalboard power supply?
A: You can optionally plug the pedal into a 9V power source that has a center negative polarity. But remove the battery first if you go that route.  This will power the unit on and off with the pedalboard power supply.

DESIGN:

Q: What is the AirTurn STOMP 6 made out of?
A: Aluminum. It is designed to be lightweight and compact, but robust too.

Q: Is this pedal silent like other AirTurn foot pedals.
A: No. The AirTurn STOMP 6 is designed for stage use so it's not completely silent.

Q: What kind of switches does the AirTurn STOMP 6 use?
A: The AirTurn STOMP 6 has six, stage grade foot switches.  They are expected to last a long time.

Q: If one of the switches goes bad, what do I do?
A: In the unlikely event that a switch stops working because it's "well loved", please contact AirTurn support for assistance. The AirTurn STOMP 6 is designed to be user serviceable so if you're handy with a soldering gun, you can easily replace the switch if you need.

OPERATION:

Q: How do I turn on the AirTurn STOMP 6?
A: Press and hold the red button on the top until the green light flashes.

Q: How to I turn off the AirTurn STOMP 6?
A: Press and hold the red button on the top until the red light blinks twice and then release.

Q: Do I have to bend over to turn my AirTurn STOMP 6 on and off?
A: No. The AirTurn STOMP 6 button is designed to be activated with your heel. This allows you to control the AirTurn STOMP 6 without accidentally turning it on or off during operating.

Q: What software works with the AirTurn STOMP 6?
A: The AirTurn STOMP 6 works with hundreds of apps on the iTunes App Store such as OnSong. Since it interacts with operating systems as a computer keyboard, you can use it in other programs by mapping key commands. The AirTurn STOMP 6 has multiple modes that allow it so work in many programs you use.

Q: What can I do with the AirTurn STOMP 6
A: It's really up to you and the software you are using. Apps like OnSong feature over 40 actions that can be mapped to the six switches. Other apps may be limited to just turning pages. Contact your app developer for more details or to request full support of the AirTurn STOMP 6.

Q: How do I get the keyboard to show on my iPad or iPhone when I'm trying to type?
A: Because the AirTurn STOMP 6 connects as a computer keyboard, iOS hides the on-screen keyboard.  You can show the on-screen keyboard by pressing the red button when the text cursor is placed into a text field.  Once the keyboard appears, you can continue to use the on-screen keyboard and the AirTurn STOMP 6 simultaneously.

Q: Will this run on my iPad, iPhone or iPod touch?
A. Yes. Bluetooth devices can run on all iOS-enabled products.

Q: Will this run on my Android Tablet?
A: Yes, as long as your Android tablet supports Bluetooth 2.1 or higher.  Some less expensive devices do not include a Bluetooth antenna.

Q: Will this run on my Mac or Windows?
A: Yes. You would connect it via the Bluetooth settings screen just like a computer keyboard.