Can you send me a receipt for my purchase of OnSong?

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• How can I restore my past purchases for add-ons?

  If you are using OnSong on a different device than you originally purchased in-app purchases, it may appear that you must purchase them again. This happens because apps are not permitted to know what you have purchased without going through the ...

• Do I Need to Purchase OnSong Again?

  OnSong is purchased on your Apple ID.  If you change devices, it may appear that you have to pay for the app again.  Typically this is because the App Store has not authenticated your Apple ID and does not know that you had originally purchased the ...

• I have used OnSong on a family member's AppleID. How can I use it on my new account?

  While you can download and install OnSong on any device that's associated with the AppleID of the original purchase, you can't transfer the purchase to another AppleID.  However, if both AppleID accounts are associated with the same credit card such ...

• I am trying to cancel my OnSong Premium subscription but it is not appearing in the App Store.

  When you become a member of OnSong Premium, the subscription payment is processed by Apple. However if you've started a free trial, the subscription may not appear immediately in your managed subscription screen. The only place to cancel the ...

• I've installed a fresh version of OnSong and now it's asking me to buy in-app purchases again?

  This happens because apps are not permitted to know what you had purchased without first signing into your Apple ID.  To restore the in-app purchases, go into the Utilities Menu by tapping on the gear icon in the Menubar and then choose Add-Ons. Tap ...