I've installed a fresh version of OnSong and now it's asking me to buy in-app purchases again?

I've installed a fresh version of OnSong and now it's asking me to buy in-app purchases again?

This happens because apps are not permitted to know what you had purchased without first signing into your Apple ID.  To restore the in-app purchases, go into the Utilities Menu by tapping on the gear icon in the Menubar and then choose Add-Ons. Tap on the Restore Past Purchases button at the bottom of the screen.  This will prompt you to sign into your Apple ID and then afterwards your original in-app purchases will be restored.  Of course, if you just agree to purchase the in-app purchase again, the App Store should find that you are purchased the add-on previously and restore it for free.

    • Related Articles

    • How can I restore my past purchases for add-ons?

      If you are using OnSong on a different device than you originally purchased in-app purchases, it may appear that you must purchase them again. This happens because apps are not permitted to know what you have purchased without going through the ...

    • I'm trying to access my add-ons but I'm being prompted to sign in. How do I find my password?

      OnSong has recently released OnSong Premium which is a subscription service for users looking for the most powerful OnSong experience.  While many add-ons originally released as in-app purchases are now premium features, you can still access these ...

    • Why can't I buy OnSong Console or the Drawing tool any more?

      OnSong Console, Drawing Tool, Scenes, and MIDI Integration is now available in OnSong Premium.  OnSong Premium is a subscription that gives you the best features of OnSong with more features and services soon to come. To upgrade to OnSong Premium, ...

    • What version of OnSong Console should I buy?

      The OnSong Console Add-On and OnSong Console for Mac are two different products that have similar functionality. You only need to purchase one copy of Console. You can learn more about the differences between these two products in our Comparison ...

    • Do I need to buy OnSong for every device I own?

      OnSong is purchased on your Apple ID.  If you change devices, it may appear that you have to pay for the app again.  Typically this is because the App Store has not authenticated your Apple ID and does not know that you had originally purchased the ...