Devices are disconnecting from Connect after iOS update.

Devices are disconnecting from Connect after iOS update.

Thank you for using OnSong!

Try resetting your network settings and see if that helps. To do so:

1. Open the Settings app from your home screen.
2. Choose General and then Reset option at the bottom of the screen.
3. Tap on the Reset Network Settings option. (Note: This will forget all known WiFi networks and passwords)
4. The device will display black screen and progress indicator and reboot.
5. Reconnect to wifi
6. Open OnSong and try again
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