Why are my accented characters turning into quotation marks?

Why are my accented characters turning into quotation marks?

This is happening because smart quotes generated by Microsoft Word are normally transliterated as that character when converted to text.  You can prevent this conversion to smart quotes by going into the Utilities Menu by tapping on the gear icon in the Menubar and opening Settings.  Choose Import Settings on the left and then Text File Handling on the right.  Locate the Convert Smart Quotes option and turn that off.