Importing
Why can't I sign into Dropbox anymore on my iPad 2 or iPad 3 running iOS 9?
OnSong allows you to import content using a variety of content providers and storage services such as Dropbox. When you sign into these services, the screen that appears is provided by the storage service and OnSong has no control over the ...
How can I import files from my Windows PC into OnSong?
If you have files on a PC computer that you would like to import into OnSong without using a cloud storage service, look no further than iTunes File Sharing. iTunes File Sharing lets your transfer files between an app running on your device and your ...
How can I import and convert multiple Word files into OnSong at once?
First, you can always import the Word files into OnSong and view them "as-is". You do not need to convert them to text-based documents to view the files. However, you will not have access to OnSong's formatting, transposition, and other features. ...
Why is the Add To OnSong action importing a web page in a way that is misaligning or missing content?
The Add To OnSong action in Safari tries to determine the best and most suitable content in the web page HTML code to import. For most standard formatted web pages, this should work well, but the availability and quality of the content is dependent ...
I've imported a text-based song but only the song title is showing. Why?
This is caused by an issue in the import process when importing certain file types. Go into the Song Editor by tapping on the pencil icon in the Menubar and then locate the Conversion Toolbar at the bottom before the keyboard appears on the screen. ...
Why can't I import from Rockin' with the Cross anymore?
OnSong had received notice from a licensing organization on December 6, 2019 that Rockin' with the Cross does not appear to have secured distribution licenses with publishers according to the Church Music Publishers Association and that OnSong must ...
When importing from Ultimate Guitar, why does the last song imported get erased?
This appears to be an issue with the Ultimate Guitar app and the way it names files that are generated for sharing content. UG support representatives are aware of the issue and have stated that their development team is looking into the matter. The ...
How do I get the Add To OnSong action to show up?
When you are viewing a webpage in Safari on your iOS or iPadOS device, tap on the square with the up arrow in the menubar of Safari to display the activities menu. If you are on iOS/iPadOS 13 and higher, review the list of actions found below the row ...
How can I import content from other apps that I use?
OnSong has a lot of ways to import content into your library. While we don't provide support for third-party apps, check with the developer of the app to see if they offer the ability to export content. This will usually appear as an icon that ...
Why can't I access my device or file sharing from iTunes in macOS Catalina?
If you've recently updated to macOS Catalina there have been changes in how you access File Sharing in macOS. iTunes has now been separated into different apps. The File Sharing feature is now part of Finder which makes things a little easier, but ...
How can I import/export files from OnSong to my iXpand Drive?
OnSong has the ability to import and export content to and from a number of services. The iXpand Drive is a unique device that allows you to import and export content to and from your iOS device using a Lightning plug on one side, and connecting to a ...
Is there a way to transfer song I wrote in the Notes app into my OnSong library?
While there isn't a way to select multiple notes in the Notes app for export, you can use the "Add to OnSong" extension to essentially "queue" songs to be imported into OnSong from the Notes app. To do this, tap on a note in the Notes app to view it. ...
Can I import/export files to an external drive?
With iOS/iPadOS 13, Apple has made the Files app even more powerful. Now you can not only access your iCloud contents and storage providers like Dropbox, Microsoft OneDrive and more, you can also attach and access files on connected external drives. ...
Are there any apps I can use to scan on my device?
There is a scanner app called Scanner Pro by Readdle that would work great, you can then directly import the content from the app into OnSong. I believe it's $3.99 or something on the App Store. Or if you go into the Notes app > iCloud > Notes > ...
Can I import Ultimate Guitar content into OnSong from their app?
You can yes. If you use their App to import into OnSong, you'll open a song > Tap the More icon (3 dot icon in upper right hand corner) > Share > Open With... > Tap Add to OnSong -- ((If "Add to OnSong" isn't on the main list there, tap the the ...
Can I import photos into OnSong from the Photos App?
When you install OnSong, the Add To OnSong action is automatically installed on your system. This allows you to import content from nearly any iOS or iPadOS app through the built-in activities menu that appears when you tap on the icon that looks ...
How to use iTunes file sharing with Mac OS Catalina now that iTunes is no more?
With macOS Catalina you may have noticed that iTunes is no longer an app option. Apple has finally split iTunes into separate apps similar to what has been done in iOS. But if you're using iTunes File Sharing, how can you import and export files on ...
Why are my accented characters turning into quotation marks?
This is happening because smart quotes generated by Microsoft Word are normally transliterated as that character when converted to text. You can prevent this conversion to smart quotes by going into the Utilities Menu by tapping on the gear icon in ...
Can I import ChordPro charts into OnSong from SongSelect?
Thank you for using OnSong! You can import them into OnSong, but this would need to be done through their website. If you use the Add to OnSong - Safari Extension, this would work perfectly from there. This can't be done from directly within OnSong ...
How do I add or import songs into OnSong?
OnSong allows you to import songs in a variety of different file formats and from a variety of different import sources. For more information on what file formats OnSong supports, check out this page from our user ...
How do I sign out of Dropbox and other storage services and content providers?
When you first import content from Dropbox or another storage service provider, you're prompted to sign in. OnSong retains a token provided by the service for future communication and refreshes that token as needed. However, if you want to sign out ...
Can I import photos into OnSong?
OnSong can import a variety of files, but we have found that importing and viewing just images can be problematic and limiting. For instance, images can only have one page and may not zoom consistently. OnSong works best with text-based chord ...
How can I import my PDF song files from Apple Books into OnSong?
Many users start moving towards digital music sheets by importing PDF files into Apple Books, formerly known as iBooks. While it's a great way to start, an e-reader application is not the type of tool required by working musicians. OnSong provides a ...
How can I import songs from an email?
OnSong can import content from a variety of apps on your iOS device because it integrates with iOS file management. When you receive an email that contains files that OnSong supports, you can tap to view those files in the built-in Mail app. To ...
How does OnSong determine how to import image files?
Importing pictures or photos into OnSong requires the import process to make a decision as to the purpose of the image file. For instance, is the image to be used for a background graphic for Lyrics Projection and store it in the Background Media ...
Can OnSong import files from other apps or websites?
OnSong allows many many ways to import content into your OnSong library. Many apps produce files that can be opened in OnSong. OnSong can determine if the app can be opened based on its MIME type or file extension. For information on the types of ...
How do I sign out of Google Drive?
Typically with storage service integration such as Dropbox of Google Drive, you can tap the sign out button in the lower right corner that looks like an open door. There is a known issue with the Google Drive SDK (the code provided by Google that is ...
How do I Add Box.com WebDAV
To import or export with Box, you'll need to add it as a custom source. It just takes a few moments to configure this in OnSong. To do this, open the Songs menu and make sure All Songs is selected: ...
Word file extraction.
OnSong can import and view Word files directly. In this video tutorial we show you how to use Word to create a text-based file that you can import into onSong. This lets you perform any additional editing inside of Word: ...
Why are my files in Dropbox on my computer but they are appearing/updating in OnSong?
Dropbox works by synchronizing files that are stored on your computer to the cloud. OnSong reads the files directly from the Dropbox cloud so if they are not showing up in OnSong, it's because your files have not been synchronized from your computer ...
How can I import from the internet?
The Import From Internet feature has been changed to make sure that our app and our users are complying with copyright law and to help foster a creative ecosystem where artists and songwriters are rewarded for their talent and hard work. We've ...
Why am I not able to import a file from Dropbox?
When you import content from Dropbox using OnSong, the files that appear within OnSong are listed from the Dropbox web service. If you are not seeing the file listed, it's likely that the file was not uploaded to the Dropbox cloud storage. You can ...
Why can't I log into SongSelect?
OnSong can integrate with your favorite content providers like CCLI SongSelect. When you first access SongSelect, or if you had signed out of SongSelect, you will be prompted to sign in using your SongSelect credentials. The authentication process ...
What is the best practice for scanning documents into my OnSong library?
Scanning songs is a fast way to get your music into OnSong. However, different scanner settings can create files that are too large for devices with limited memory and processor speed to open. Many scanners can perform at very high resolutions and ...
Dropbox 400 Error
Dropbox has deprecated the original version of their API in June 2016 and shut off this old interface on June 28, 2017. This API or Application Programming Interface is what allows OnSong to communicate with the Dropbox service. This means that older ...
Where can I import music and charts from OnSong?
OnSong does not provide content such as music sheets, chord charts, or lyrics. Instead it provides many tools that allow you to import content from various sources. For instance, you could import content from a Dropbox folder, or from your computer ...
Is the "Add To OnSong" feature available for Safari on my Mac?
The Add To OnSong Safari Extension is with OnSong on your iOS device and can only be found in Mobile Safari on the same device as OnSong. The Add To OnSong Safari extension in not available on other platforms like MacOS. You can learn more about the ...