Can I purchase and/or download OnSong on my computer?
OnSong is currently an iOS-only app, meaning that it can only be downloaded and accessed through Apple iPads, iPods, or iPhones. However, Apple has noted that in its upcoming Project Catalyst, they will be making iOS apps like OnSong able to be accessed on Mac computers, so we are keeping an eye on this and plan on implementing OnSong with this accordingly as Apple makes progress.
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How can I reinstall OnSong?
On rare occasion, you may need to reinstall OnSong. Some users have reported strange issues after an update from the App Store. You can reinstall OnSong by backing up your library, deleting the app, and then reinstalling from the App Store. Backup ...
Why are my files in Dropbox on my computer but they are appearing/updating in OnSong?
Dropbox works by synchronizing files that are stored on your computer to the cloud. OnSong reads the files directly from the Dropbox cloud so if they are not showing up in OnSong, it's because your files have not been synchronized from your computer ...
Do I Need to Purchase OnSong Again?
OnSong is purchased on your Apple ID. If you change devices, it may appear that you have to pay for the app again. Typically this is because the App Store has not authenticated your Apple ID and does not know that you had originally purchased the ...
I have purchased OnSong on my original iPad, which I still own. Can I download it to the new iPad I just purchased?
If your new iPad has been set up using the same Apple ID with which you originally purchased OnSong, you can download it without purchasing again. You will want to go into the App Store app and choose the Purchased tab. Locate OnSong and choose ...
Do I need to buy OnSong for every device I own?
OnSong is purchased on your Apple ID. If you change devices, it may appear that you have to pay for the app again. Typically this is because the App Store has not authenticated your Apple ID and does not know that you had originally purchased the ...